Legal information

Privacy Policy

This page summarises how Pack 5 Training handles personal data in the context of its institutional website and the contact requests received online.

Introduction

Pack 5 Training respects the privacy of the users of its website and undertakes to process personal data in accordance with the General Data Protection Regulation and other applicable legislation.

This Privacy Policy explains what personal data may be collected through this website, for what purposes it is processed, on what legal basis, for how long it may be kept, and what rights the data subjects have.

Data controller

The controller responsible for processing the personal data collected through this website is Pack 5 Training, based in Nazaré, Portugal.

Contact for data protection matters:

  • Email: contacto@pack5.pt
  • Phone: +351 916 985 298
  • Address: Tv. da Fontinha Sul, 2450-060 Nazaré, Portugal

Personal data processed

Pack 5 Training may process the following personal data, depending on the interaction carried out on the website:

  • In the contact form: name, phone number, location and the message sent.
  • While browsing the website: technical and usage data, such as IP address, browser type, device type, pages visited, date and time of access and traffic source, including information collected through cookies and technical tools, in accordance with the user’s consent preferences.

Pack 5 Training asks that no unnecessary personal data be sent through the forms.

Purposes and legal basis for processing

Personal data is processed for the following purposes:

  • to respond to contact or information requests;
  • to manage communications related to the requested services;
  • to ensure the operation, security and protection of the website;
  • to improve the browsing experience and analyse website usage, where applicable and based on cookie preferences;
  • to comply with applicable legal obligations.

The processing of data has, as its legal basis, depending on the case: the carrying out of pre-contractual steps at the data subject’s request, when they request contact; the legitimate interest of Pack 5 Training in the management, security and improvement of the website and communications; the data subject’s consent, when required, namely for cookies that are not strictly necessary; compliance with legal obligations.

Data retention

Personal data is kept only for the period necessary for the purposes for which it was collected.

Data sent through the contact form is kept for the time necessary to respond to the request, follow up on the contact and comply with any legal obligations.

Technical and browsing data is kept for the period necessary for the security, operation and management of the website, or for the period defined in the technical tools used.

When the data is no longer necessary, it will be deleted or anonymised, unless its retention is required by law.

Data recipients

Pack 5 Training may use service providers that process personal data on its behalf, to the extent necessary for the operation of the website, management of communications, hosting, technical tools, forms, email and usage analysis.

Data may also be disclosed to competent authorities when required by law.

If, in the context of using certain service providers, an international transfer of data occurs, Pack 5 Training will adopt the safeguards legally required.

Data subjects’ rights

Under the law, the data subject may request:

  • access to their personal data;
  • the rectification of inaccurate or incomplete data;
  • the erasure of data, in the cases provided for by law;
  • the restriction of processing;
  • to object to the processing, where applicable;
  • data portability, where applicable;
  • the withdrawal of consent, in processing that depends on consent.

To exercise any of these rights, the data subject may contact Pack 5 Training via the email contacto@pack5.pt.

Pack 5 Training will respond to the request without undue delay and, as a rule, within one month, which may be extended by a further two months when necessary, under the terms of the law.

Data security

Pack 5 Training adopts appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorised access, taking into account the nature of the data and the risks associated with the processing.

External links

The website may contain links to third-party websites. Pack 5 Training is not responsible for the content, practices or privacy policies of those websites.

Right to complain

The data subject has the right to lodge a complaint with the supervisory authority competent for data protection matters.

In Portugal, the supervisory authority is the National Data Protection Commission (Comissão Nacional de Proteção de Dados).

  • Website: https://www.cnpd.pt

Changes to the privacy policy

Pack 5 Training may update this Privacy Policy whenever justified, namely for legal, technical or operational reasons.

The most recent version will always be available on this website.

Last updated: 07/07/2026